FAQ

What is Savvy Concierge?

Savvy Concierge Lifestyle Management Services provides busy people like you with balance. With a broad spectrum of professional lifestyle management solutions, including: home organizing, move management, senior assistance, personal shopping, office organization, and errand services. I can remove unwanted pressures from your life and help you stay organized.

How can Savvy Concierge help me?

Feeling overwhelmed with too many things to do? Managing everything life throws at you can be really challenging, which is why my personal concierge services are here to help!

By unloading some of your responsibilities onto me, you can stay organized and focused on your life’s most important aspects, whether that’s finding more time to spend with family, dedicating some hours to a hobby or passion, working on a new business, or simply discovering a bit of down-time.

Personal concierge services are perfect for anyone! Maybe your home or office needs decluttering, or you’re due to move somewhere new. Perhaps you’ve got an elderly relative who needs help with everyday life. You might be a busy professional with no time for running errands. No matter who you are, everyone needs a bit of help.

That’s where I come in!

How do I get started?

Get in touch via my dedicated contact page, or call me directly to discuss your requirements for personal concierge services.

Does Savvy Concierge collaborate with other services?

Having worked with multiple trusted professionals over time, I am thrilled to offer their outstanding services to you. From knowledgeable realtors to experienced contractors and beyond, all of my exclusive partners are carefully selected for their professionalism, reliability and reputation for quality. When I refer a trusted partner to you, you can rest assured that they will treat you and your surroundings with the same care and respect as I would. Most importantly, my referrals will save you precious time, so you can relax knowing you’re in great hands.

What happens at the complimentary on-site consultation?

Depending on the type of service you are receiving from Savvy Concierge, your consultation will differ. However, typically, each consultation will consist of:

• A face-to-face meeting
• An assessment of the property or office (if required)
• A discussion about the people involved with the project e.g. children, seniors, employees, clients
• An analysis of your requirements, any specific challenging areas, and how they can be resolved
• A verbal plan of action, which will detail the next steps, their timeframes and estimated costs

Each consultation will last roughly 1 hour and give me a better understanding of your requirements, so I can tailor a personal solution to you.

How will you ensure my privacy?

Your privacy will always be treated with the utmost respect by Savvy Concierge. I strictly adhere to the Code of Ethics from the Professional Organizers of Canada, which ensures I provide you with complete confidentiality and discretion at all times.

Is your company insured?

Yes. Savvy Concierge is a fully insured and active member of the Professional Organizers of Canada, and is bound by their Code of Ethics and standards of practice.

What if I need to cancel a service?

Should you need to cancel a service, Savvy Concierge will require 48 hours’ notice of the cancellation or the standard hourly rate will apply.

Can I purchase a gift certificate?

Yes! Treat someone special to a professional service that will reduce stress and give them more free time to enjoy. Contact me for more information.

How do you charge for your services?

I charge an hourly rate. I highly recommend purchasing a 12 hour package deal, to help you reduce costs. I also offer a senior discount for people aged 65 years and older. Payments can be made by cash, e-transfer or cheque.